Returns & Exchanges

We want you to love your gear as much as we love our national parks, which is why we offer a 30-day window for returns and exchanges on all unwashed and unworn items. Every return helps support our mission of park conservation and habitat restoration.

1

Start Your Request

Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to return.

2

Choose Your Option

Select whether you would like to exchange your item for a different size, receive store credit, or get a refund to your original payment method.

3

Print and Pack

Download and print the prepaid shipping label provided by the portal, then securely pack your items in the original packaging if possible.

4

Drop It Off

Take your package to the nearest authorized shipping carrier location; once received at our warehouse, your request will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing